Service Request Ticket - # 43405

Service Request Information

CONTACT Name LeRoy, JoNan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 05, 2011 11:29 AM
Department The Research Institute Phone 88361
Location Email leroyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101159[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 55NVFQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NVFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007, FileMaker Pro 11 from P0082550 moved to W#20100331 JAN2013 SR49240, **TRANSFERED Acrobat Pro 10 WIN from P0081504 to DAN Clark W#20101159 NOV2013(SR52251)** Adobe Dreamweaver CS6 from P0092391, Adobe Photoshop Elements v12 from P0092391

Wired NIC BC:30:5B:DA:92:F9

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 05, 2011 04:33 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jul 05, 2011 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 05, 2011 04:33 PM 
She was using outlook express instead of outlook.
I made her a shortcut.
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Emily Kavanagh Jul 05, 2011 11:29 AM 
JoNan has a new computer set up and Del ran
everything to get her new Google mail to go to
outlook. It was working when he set it up. Now she
can't get anything in her Outlook box. 

after 3 today
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