Service Request Ticket - # 43442

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2011 11:13 AM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091473[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240A65PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 34:15:9E:1E:CD:62


Wireless NIC D8:30:62:58:72:CA


Bluetooth NIC 7C:6D:62:A2:92:7F

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jul 07, 2011 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jul 07, 2011 02:44 PM 
Installed software and created a local account.
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Nathan Higginbotham Jul 07, 2011 01:08 PM 
Task reassigned to Nathan Higginbotham.
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Joshua Johnson Jul 07, 2011 01:00 PM 
Scott called and said anytime after 2 pm will work
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Nicole Crane Jul 07, 2011 11:13 AM 
Imac computer In RA 109. 

They need a non-server log in that is not 
networked, and "q lab" (a lighting program) 
installed. It was on the old computer which they 
have their if you need to get the program off of 
it.
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