Service Request Ticket - # 43449

Service Request Information

CONTACT Name Berkley, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2011 02:34 PM
Department University Computing Solutions Phone 88955
Location Email bberkley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101354[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FVK5BDH2G Location Tech Area (Andrew G) REPLACED BY 20140484

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), MS Office 2011 std MAC from P0080832.

Wired NIC C8:2A:14:46:98:E9


Wireless NIC E4:CE:8F:30:03:80


Bluetooth NIC E4:CE:8F:30:03:81

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jul 07, 2011 02:34 PM 
Old W#'s:
20070299 (Was Berkley)
20070300 (Was Todor/Lance)
20070303 (Was Richard)
20070304 (Was Jordan)
20070305 (Was Lance)

New W's:
20101357 - replacing 20070299 (Gabe)
20101358 - replacing 20070300 (Berkley)
20101356 - replacing 20070303 (Nathan H)
20101355 - replacing 20070304 (Berkley)
20101354 - replacing 20070305 (Andrew)
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