Service Request Ticket

Service Request Information

CONTACT	Name	Sil, Narasingha	Date	Jul 11, 2011 01:36 PM
	Department	Emeritus and Retired Faculty and Staff	Phone
	Location		Email	siln@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20090465 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Latitude E6400 Black, 2.80GHz, 1066MHz FSB
	Serial No.	4Z6NZK1	Location	PDR
	CPU	Intel Core 2 Duo P9700(2.8GHz, 1066MHz, 6M L2)
	OS	Unknown	Software	Microsoft Office Pro Plus 2007 from P00
	Wired NIC	00:24:E8:D4:F3:49
	Wireless NIC	00:24:D6:0F:61:C0
	Bluetooth NIC	00:22:5F:B7:C1:5E

TECHS	Submitted by	Emily Kavanagh	Contact	ekavanagh08@wou.edu	88925
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Aug 11, 2011 09:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	Aug 11, 2011 09:20 AM	The battery came in yesterday and was delivered and put in the computer.	Add Attachment
Andrew Gandara	Jul 13, 2011 12:47 PM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Andrew Gandara	Jul 13, 2011 12:47 PM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Andrew Gandara	Jul 13, 2011 12:47 PM	Moved computer to new room. Laptop needs new battery though. WOU# 20090465	Add Attachment
Andrew Gandara	Jul 12, 2011 03:10 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Andrew Gandara	Jul 12, 2011 03:10 PM	Scheduled for tomorrow at 11:00am. HSS 231 moving to HSS 233A.	Add Attachment
Andrew Gandara	Jul 12, 2011 01:54 PM	Emailed. Waiting for response.	Add Attachment
Nathan Higginbotham	Jul 12, 2011 01:42 PM	Task reassigned to Andrew Gandara.	Add Attachment
Emily Kavanagh	Jul 11, 2011 01:36 PM	Dr. Sil needs help moving things and setting up his computer from his old office to his new office.	Add Attachment