Service Request Ticket - # 43474

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2011 10:40 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090557[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 725VFK1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 725VFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:73:CC:08

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jul 12, 2011 03:05 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jul 12, 2011 03:05 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jul 12, 2011 03:05 PM 
Updated Office to 2007 and dropped off google
calendar instruction sheet.
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Nicole Crane Jul 12, 2011 10:40 AM 
In APS 501 they have office 2003 and would like 
to have 2007. Computer number: 20090557[Edit Inv] 

She also has a request to have someone help her 
get her goggle calendar put onto her iphone. She 
came in before and got her mail put on but was 
told to put in a request to have the calendar 
done.
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