Service Request Ticket - # 43477

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2011 01:16 PM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101418[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FVDUDDH2G Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software MS Office 2011 std MAC from P0081051, Camtasia for Mac v2.1 from VISA2011002956 TRANSFER to W#2013TBA JAN2015

Wired NIC C8:2A:14:46:D8:67


Wireless NIC E4:CE:8F:25:A3:4A


Bluetooth NIC E4:CE:8F:25:A3:4B

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 13, 2012 01:27 PM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Aug 03, 2011 11:55 AM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Aug 03, 2011 11:55 AM 
New equipment delivered.  Elisa has a very busy
schedule and it is difficult to link up with her.
 I'll work with Elisa and/or Kathy Heide to
install any remaining software and collect the old
laptop.
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Teresa Hutchinson Jul 21, 2011 07:58 AM 
Status changed from (4) On Hold to (1) Pending
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Teresa Hutchinson Jul 21, 2011 07:58 AM 
****This is an email****

Hi, Teresa.


I am in South Africa until next Wednesday. I 
called and left a message before I left. I don't 
know if you replied or not. I would like to 
replace the desk top with a Mac laptop. I would 
like to discuss that possibility with you or 
whomever before it is purchased to make sure that 
it meets my needs.


I hope all is well. I know there are changes in 
the air!
Take care,
Elisa
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Dale Goodell Jul 19, 2011 03:14 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Jul 19, 2011 03:14 PM 
According to her AUDIX greeting, she will be out
of the office 7/11 - 7/27.  I'll wait until after
7/27 to contact her work on this task.
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Teresa Hutchinson Jul 12, 2011 01:17 PM 
****This is an email****

Hi, Teresa!

How exciting! Yes, that is my computer and yes I 
want to replace it. I would love to get a Mac 
laptop. Probably a 15" with webcam and lots of 
power for videos. 

Thanks!
Elisa
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Teresa Hutchinson Jul 12, 2011 01:16 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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