Service Request Ticket - # 43482

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2011 07:32 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090516[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727SFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871, FileMaker Pro 9 Advanced from P0066371, Adobe Web Premium CS5.5 WIN from P0084715

Wired NIC 00:26:B9:73:DA:E6

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

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Entered by Date Memo
Teresa Hutchinson Jul 13, 2011 08:36 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jul 13, 2011 08:36 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jul 13, 2011 08:36 AM 
Darla called and said it's okay to close the 
ticket, not needed after all.
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Teresa Hutchinson Jul 13, 2011 07:32 AM 
This was called in by Darla.  It's actually 
Kimber's computer, who is out.  They moved the 
printer and are trying to be able to print to the 
printer but it's saying that they need admin 
rights to do so.
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