Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	Jul 15, 2011 02:04 PM
	Department	Special Projects	Phone	89763
	Location		Email	plahna@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101171 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	55QSFQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	MS Office Pro Plus 2010, Adobe CS6 Design Standard license from P0090519
	Wired NIC	BC:30:5B:DA:93:BF

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 24, 2011 12:14 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Jul 15, 2011 02:05 PM	**This is an email** Hi Teresa, Okay, all three of them can be replaced with a Dell desktop. All three will be for open use, but if Ermie and/or me can be administrator that would be great (if not both, then Ermie for sure)! W#20071167: Reception desk W#20071165: Room 110 W#20071166: Room 110	Add Attachment
Teresa Hutchinson	Jul 15, 2011 02:04 PM	This will be located on the back counter of ITC 008 with a GFA setup form.	Add Attachment