Service Request Ticket

Service Request Information

CONTACT	Name	Plahn, Ambre	Date	Jul 15, 2011 02:41 PM
	Department	Special Projects	Phone	89763
	Location		Email	plahna@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101172 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	55PNFQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007
	Wired NIC	BC:30:5B:DA:93:54

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 09, 2011 11:27 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Jul 15, 2011 02:41 PM	**This is an email** Hi Teresa, Okay, all three of them can be replaced with a Dell desktop. All three will be for open use, but if Ermie and/or me can be administrator that would be great (if not both, then Ermie for sure)! W#20071167: Reception desk W#20071165: Room 110 W#20071166: Room 110	Add Attachment
Teresa Hutchinson	Jul 15, 2011 02:41 PM	This will be located on the back counter of ITC 008 with a GFA setup form.	Add Attachment