Service Request Ticket - # 43516

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2011 03:58 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101175[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NNFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:AC:6E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 21, 2011 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jul 15, 2011 03:59 PM 
****This is an email****

Is another Dell computer okay for this 
replacement?
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Teresa Hutchinson Jul 15, 2011 03:59 PM 
****This is an email****

I have it stored here in the office, it's not 
currently in use as it belongs to one of the 
folks (Elyse Sato) whose office is in 
transition.  It's also one of the units that has 
FM 2009 installed, and it will need to have that 
moved to the new computer.
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Teresa Hutchinson Jul 15, 2011 03:58 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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