Service Request Ticket - # 43541

Service Request Information

CONTACT Name Hindal, Allyson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2011 09:34 AM
Department College of Education Phone 88471
Location Email hindala@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100260[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac 21.5 inch, 3.2GHz Intel Core i3
Serial No. QP02804HDB7 Location PDR

CPU Intel Core i3(3.2GHz, 4MB L3)


OS Unknown Software MS Office MAC 2008 from P0077135, Install Office 2011 for MAC per special request

Wired NIC C4:2C:03:0F:3C:8F


Wireless NIC D8:30:62:51:C6:DD


Bluetooth NIC 7C:6D:62:A0:18:69

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 20, 2011 03:57 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jul 19, 2011 09:45 AM 
Kimber Townsend can help identify the location of 
the W#20071177[Edit Inv] machine.
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Teresa Hutchinson Jul 19, 2011 09:37 AM 
****This is an email****

20071177[Edit Inv]   is the PC to replace with a Mac


It's currently assigned to Christina (Cain) Van 
Nice, an outgoing GA.  We're going to assign the 
replacement to one of our other GA's, Alison 
Hindal, 

Both units reside in a common office, ED 101.
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Teresa Hutchinson Jul 19, 2011 09:34 AM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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