Service Request Ticket

Service Request Information

CONTACT	Name	Fordham, Kayla	Date	Jul 19, 2011 02:37 PM
	Department	Human Resources	Phone	88490
	Location		Email	fordhamk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070984 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
	Serial No.	9XVTBG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003, , Adobe Acrobat Pro v7 from P0059450 transferred from W#20040689 7/2008
	Wired NIC	00:1E:C9:7B:0A:41

TECHS	Submitted by	Nicole Crane	Contact	ncrane10@wou.edu	88010
	Primary Technician		Contact	agandara09@wou.edu	88925

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Andrew Gandara	Jul 20, 2011 09:32 AM	Task reassigned to Andrew Gandara.	Add Attachment
Andrew Gandara	Jul 20, 2011 09:32 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Andrew Gandara	Jul 20, 2011 09:32 AM	Already installed.	Add Attachment
Nicole Crane	Jul 19, 2011 02:37 PM	She would like outlook installed on her computer. Computer number: 20070984	Add Attachment