Service Request Ticket - # 43560

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2011 08:42 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090524[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 723TFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871,transfer to W#20130526 Adobe InDesign CS4 from P0074238 on SR53073

Wired NIC 00:26:B9:75:17:8E

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jul 21, 2011 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jul 20, 2011 11:43 AM 
Dropped off a new mouse.
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Andrew Gandara Jul 20, 2011 09:36 AM 
Task reassigned to Andrew Gandara.
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Nicole Crane Jul 20, 2011 08:42 AM 
The mouse in her computer is dead. It is not 
wireless.
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