Service Request Ticket - # 43583

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2011 02:48 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080042[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 thin Client #NTC-10Z-00
Serial No. S0805BE837E Location PDR

CPU Unknown


OS Unknown Software Office Pro Plus 2007 from P0066994

Wired NIC 00:14:4F:C3:0B:3C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nicole Crane Jul 25, 2011 09:17 AM 
****This is an email****
Greetings Computer Services,
Please cancel and disregard service request 
#43583 
for the computer in MNB Lab Room #116.  It is 
fixed.
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Nathan Higginbotham Jul 25, 2011 09:12 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jul 25, 2011 09:12 AM 
Status changed from (1) Pending to (5) Completed
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Dave Diemer Jul 22, 2011 03:12 PM 
Task reassigned to UCS Tech.
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Brian Berkley Jul 21, 2011 03:45 PM 
Task reassigned to Network Support.
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Joshua Johnson Jul 21, 2011 02:48 PM 
The placement test thin client is not working. The
monitor is staying black. She has checked all of
the connections on the computer and they are all
tight. She would like to have someone come and
take a look at the computer.

88465
MNB 116 the computer is in MNB 117
pricesl@wou.edu
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