Service Request Ticket

Service Request Information

CONTACT	Name	Neideigh (Beahm), Crystal	Date	Jul 21, 2011 04:35 PM
	Department	Student Health & Counseling Center	Phone	88313
	Location		Email	beahmc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20050325 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell 19in Flat Panel Monitor #1905FP
	Serial No.	CN0T61167161857NAFUT	Location	PDR

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	gthrash08@wou.edu	88925

Entered by	Date	Memo
Gabriel Thrash			Email Public
Entered by	Date	Memo
Gabriel Thrash	Jul 29, 2011 02:00 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gabriel Thrash	Jul 29, 2011 02:00 PM	replaced keyboard this morning.	Add Attachment
Gabriel Thrash	Jul 29, 2011 10:57 AM	Task reassigned to Gabriel Thrash.	Add Attachment
Teresa Hutchinson	Jul 27, 2011 04:34 PM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Jul 27, 2011 04:34 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Teresa Hutchinson	Jul 27, 2011 04:34 PM	Buttons stopped working again on her keyboard.	Add Attachment
Gabriel Thrash	Jul 22, 2011 10:58 AM	Task reassigned to Gabriel Thrash.	Add Attachment
Gabriel Thrash	Jul 22, 2011 10:58 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gabriel Thrash	Jul 22, 2011 10:58 AM	went over and turned her number lock on, and all the numbers and symbols worked for her. Tami was the only one there, so if he keyboard still doesn't work for Crystal when she gets back, she will call us back.	Add Attachment
Joshua Johnson	Jul 21, 2011 04:35 PM	Crystal has some buttons on her keyboard that are not working for her. she has hit the num-lock button thinking that the number keys may be off. they still are not working. 88313 SHC 105 beahmc@wou.edu	Add Attachment