Service Request Ticket - # 43590

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2011 09:40 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100961[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK203093 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:D7:1B

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Oct 06, 2011 04:35 PM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Oct 06, 2011 04:35 PM 
vm's are no longer in the Lab OU. his should
resolve the issue.
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Brian Berkley Jul 22, 2011 10:37 AM 
Task reassigned to Richard Kavanagh.
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Brian Berkley Jul 22, 2011 10:37 AM 
GPO is removing adobe reader from HL108's VDI image.
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Nicole Crane Jul 22, 2011 09:40 AM 
The computer in the library does not have adobe 
reader installed so they cannot open PDF files. 
Can we install it for them.
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