Service Request Ticket - # 43597

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2011 02:14 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101436[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 44WWJQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44WWJQ1 Location Waiting for PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, TRANSFERRED to new laptop W#20150265 SR59584 MAR2016: Adobe Acrobat Pro 10 WIN and Photoshop Extended CS5 WIN from P0081871

Wired NIC 78:2B:CB:A6:63:A3

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 24, 2012 10:12 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 28, 2011 02:19 PM 
install additional software Purchased by Hamersly 
Library: Adobe Acrobat Pro 10 WIN and Photoshop 
Extended CS5 WIN from P0071871 both are on T: 
Drive
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Dale Goodell Aug 08, 2011 09:15 AM 
WOU number noted for static IP address.
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Teresa Hutchinson Jul 22, 2011 02:14 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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