Service Request Ticket - # 43602

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 22, 2011 03:07 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101444[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44XTJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959, Adobe Acrobat Pro 10 WIN and TRANSFERRED to new cpu W#20141152 SR 59555 MAR2016: DreamWeaver CS5.5 WIN from P0071871; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:A6:63:32

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 19, 2012 10:46 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 28, 2011 02:24 PM 
install additional software Purchased by Hamersly 
Library: Adobe Acrobat Pro 10 WIN and DreamWeaver 
Premium CS5.5 WIN from P0071871 both are on T: 
Drive
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Dale Goodell Aug 08, 2011 09:18 AM 
WOU number noted for static IP address.
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Teresa Hutchinson Jul 22, 2011 03:07 PM 
This will be located on the back counter of ITC 
008 or in the Hallway with a GFA setup form.
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