Service Request Ticket

Service Request Information

CONTACT	Name	Grim, Scott	Date	Jul 22, 2011 05:04 PM
	Department	Creative Arts/Theater-Dance	Phone	88417
	Location		Email	grims@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20101246 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	Apple MacBook Pro, 17-inch Quad-core #Z0M3
	Serial No.	C02FT18JDF93	Location	007
	CPU	Intel Core i7(2.2Ghz quad, 6MB L3 cache)
	OS	Unknown	Software	bundled with iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand), Microsoft Office 2011 for MAC from P0080720,Vectorworks 2009(FOB USER/SINGLE LICENSE COPY, Adobe Design Premium CS5.5 for MAC from P0080720 SHARED WITH DESKTOP W#20120650: Apple Final Cut Studio V.3. from P0075620
	Wired NIC	C8:2A:14:3E:81:D0
	Wireless NIC	E4:CE:8F:2F:7A:D6
	Bluetooth NIC	E4:CE:8F:2F:7A:D7

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 25, 2011 01:27 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jul 25, 2011 08:22 AM	New phone number: 88593	Add Attachment
Dale Goodell	Jul 25, 2011 08:12 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Jul 25, 2011 08:12 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Jul 22, 2011 05:04 PM	This will be on counter infront of my desk with Setup form and software disks(Adobe Design Prem CS5.5), Please ask Scott about other software titles he will be transferring off his office station that is going to be used by a adjunct next term.	Add Attachment