Service Request Ticket - # 43627

Service Request Information

CONTACT Name Plec, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2011 09:41 AM
Department Humanities Division Phone 88819
Location Email plece@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100663[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro with Apple Protection Plan
Serial No. C17FD7NLDH2G Location ?

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Unknown Software MS Office for MAC 2011 from P0079025

Wired NIC C8:2A:14:1A:1B:58


Wireless NIC E0:F8:47:2D:C6:B6


Bluetooth NIC E0:F8:47:2D:C6:B7

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 26, 2011 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Jul 26, 2011 02:41 PM 
she doesn't want to purchase  so I am closing this
task
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Tricia Flaherty Jul 26, 2011 02:37 PM 
****This is an email****
Tricia,

No need to order one -- I was just hoping there
might be a spare lurking about, as I am a
forgetful professor at 7:30 a.m.!

Thanks,
Emily

On 07-26-11 13:05, Tricia Flaherty wrote:
> Hello Emily,
>
> I was forwarded your Service Request regarding
needing to get a secondary power adapter for your
MacBook Pro 13" laptop.  We do not have extra
power adapters to hand out so if you are in need
of an additional adapter you will need to purchase
one.  Your order can be placed through the WOU
online UCS Purchase Request form
athttp://www.wou.edu/purchaserequest
>  We will
need an Index code to charge the item to. I have
given the part number and cost information below.
 Let me know if you have any questions.
>
> Tricia Flaherty
>
> Part Number:   MC461LL/A
> Product Name:  Apple 60W MagSafe Power Adapter
(for MacBook and 13-inch MacBook Pro)
> Unit Price:    79.00
> Quantity:      1
> Net Price:     79.00
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Nathan Higginbotham Jul 26, 2011 10:16 AM 
Task reassigned to Tricia Flaherty.
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Nicole Crane Jul 26, 2011 09:41 AM 
She is wanting an extra 60watt mag-safe power 
adapter for a mac laptop. 
She travels from home to work with it and often 
forgets the power cord so an extra would be great.
If we don't have an extra used one and she would 
have to order/pay for a new one please contact 
her first.
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