Service Request Ticket - # 43628

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2011 11:09 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091661[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB880317 Location PDR

Model P3600/DN Hostname gp-breedlove
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, Ink/Toner Refill

Wired NIC 00:00:AA:BE:0B:CC

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Andrew Gandara Jul 26, 2011 01:30 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jul 26, 2011 01:30 PM 
Task reassigned to Self Resolved.
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Nicole Crane Jul 26, 2011 11:33 AM 
Self-resolved
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Nicole Crane Jul 26, 2011 11:09 AM 
Her printer is not working. It is showing ready 
or sleeping. She has turned off and on. When she 
sends something to the printer her computer shows 
her an error message of printing failed. 
This started today.
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