Service Request Ticket - # 43666

Service Request Information

CONTACT Name Hare, Adrienne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2011 04:14 PM
Department Advancement & Foundation Phone 88153
Location Email harea@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100757[Edit Inv] (opens in a new window) Bldg/Room ITC 008 - shelf
Service Tag H4XG3Q1 Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. H4XG3Q1 Location was Cara Groshong - PRIMARY STATION COT 110

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010

Wired NIC 5C:26:0A:3F:B1:42


Wireless NIC 18:3D:A2:16:40:98


Bluetooth NIC 1C:65:9D:F5:42:01

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 04, 2011 08:29 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Aug 08, 2011 03:05 PM 
The docking station has arrived.  I will invoice
and put with Laptop
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Teresa Hutchinson Jul 29, 2011 04:16 PM 
Will need to be updated with Windows 7.  Also 
ordering a docking station (UCS order #5837).  
Would also like to keep old monitor, keyboard and 
mice.
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Teresa Hutchinson Jul 29, 2011 04:14 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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