Service Request Ticket - # 43669

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2011 07:47 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac 20in 2.66GHz Intel Core 2 Duo #MB324LL/A
Serial No. SW8830130ZE3 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office 2008 for MAC from P0067422

Wired NIC 00:22:41:1E:C1:6B


Wireless NIC 00:21:E9:E3:5C:1A


Bluetooth NIC 00:21:E9:D5:63:EF

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Aug 01, 2011 08:32 AM 
Task reassigned to Self Resolved.
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Brian Berkley Aug 01, 2011 08:32 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 01, 2011 08:32 AM 
dupe of 43663
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Teresa Hutchinson Aug 01, 2011 07:52 AM 
I believe the W# of the computer is W#20080302[Edit Inv].
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Teresa Hutchinson Aug 01, 2011 07:47 AM 
****This is an email****

One more is ready.  Can put in a request to 
transfer Holly Eckles' extension and computer 
from ED 161 to ED 145 on Monday?  She is a mac 
user...

Thank you!

-- 
Kimber Townsend
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