Service Request Ticket - # 43683

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2011 12:32 PM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090316[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFMBCK1 Location Going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:DE

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Aug 01, 2011 01:15 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Aug 01, 2011 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Aug 01, 2011 01:15 PM 
Homepage was not set up
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Emily Kavanagh Aug 01, 2011 12:32 PM 
David tried to up date update firefox and now is
having problems with it. He can't do anything with
firefox Nothing happens when he to put in a url it
just sits there. But IE works fine.
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