Service Request Ticket - # 43714

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2011 03:57 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010882[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4100DTN laser printer
Serial No. SJPLGC04347 Location PDR

Model C8052A Hostname
Notes 25ppm, 150,000 duty cycle, 3 trays, duplexing NIC: 00-01-E6-5C-28-C1 Maint repair: fuser replacement from P0081919 Sept 2011 SR#43714 Ink/Toner Refill

Wired NIC 00:01:E6:5C:28:C1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Aug 29, 2011 10:48 AM 
Status changed from (3) Order in Process to (5) Completed
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Adam Wehner Aug 29, 2011 10:48 AM 
This printer got a new fuser and is back up and
running.
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Adam Wehner Aug 22, 2011 11:00 AM 
Status changed from (1) Pending to (3) Order in Process
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Adam Wehner Aug 22, 2011 11:00 AM 
I ordered the fuser for the printer.
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Teresa Hutchinson Aug 09, 2011 07:45 AM 
****This is an outgoing email****
Hi Leonard,

We were just emailing you regarding a service 
request that we have for you. (#43714)

Printer leaving black mark on the left side of 
the paper.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Joshua Johnson Aug 03, 2011 03:57 PM 
the hp printer that is in AD 107A is leaving a
black mark down the left side of the paper. 

88186
crawford@wou.edu
AD 106
88186
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