Service Request Ticket - # 43715

Service Request Information

CONTACT Name Lincicum, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2011 04:10 PM
Department Library & Media Services Phone 88890
Location Email lincics@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070554[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 219l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260

Wired NIC 00:1A:A0:7B:9A:5E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 04, 2011 11:03 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 04, 2011 11:03 AM 
fixed
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Brian Berkley Aug 03, 2011 04:29 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Aug 03, 2011 04:29 PM 
ts7 is not authorized
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Joshua Johnson Aug 03, 2011 04:10 PM 
Shirley is not able to log into that terminal
server. she has tried ts, ts7 and ts9 and she was
not able to access ts7 and is getting a message
saying that it is logging her into a temp file
when logging into ts and ts9. 

LIB 312
88890
lincics@wou.edu
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