Service Request Ticket - # 43717

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2011 04:59 PM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110004[Edit Inv] (opens in a new window) Bldg/Room SAC 118
Service Tag G1FR2Q1 Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. G1FR2Q1 Location Conference room

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0081504 installed as Office Pro Plus 2007, TRANSFERED OFF ?WUC SOFTWARE:IDenticard expressionsID Xpress Software P0066116 plus annual renewal; Asure ID v7 Exchange Badging Software from P0094163

Wired NIC 5C:26:0A:6C:9A:4A


Wireless NIC A0:88:B4:7B:89:A8


Bluetooth NIC D0:DF:9A:3D:3F:6C

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 05, 2011 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 04, 2011 08:54 AM 
Task reassigned to Dale Goodell.
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Whitney Allies Aug 03, 2011 04:59 PM 
The laptop is currently located in the inventory
area by Tricia's area on the bookshelf. The
Identicard Software is to be installed by Adam W.
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