Service Request Ticket - # 43719

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2011 08:59 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090516[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727SFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871, FileMaker Pro 9 Advanced from P0066371, Adobe Web Premium CS5.5 WIN from P0084715

Wired NIC 00:26:B9:73:DA:E6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Aug 04, 2011 09:51 AM 
Task reassigned to Laven Voth.
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Laven Voth Aug 04, 2011 09:51 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Aug 04, 2011 09:51 AM 
Called her, she was not allowing Active X to run
on Google.  After allowing, issue solved.
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Joshua Johnson Aug 04, 2011 08:59 AM 
Getting a message saying that active x is not
running properly and not to run it. she tells it
not to run it and she gets another message saying
that her pages may not display properly. Her pages
appear to be fine. 

ED 202F 88082
townsenk@wou.edu
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