Service Request Ticket

Service Request Information

CONTACT	Name	Grouger, Debra	Date	Aug 08, 2011 01:58 PM
	Department	The Research Institute	Phone	88293
	Location		Email	kenyond@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101291 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
	Serial No.	2B01JQ1	Location	PDR
	CPU	Intel Core i5-2400(3.1GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007, Adobe Acrobat Pro 10 WIN from P0083671; *TRANSFERRED TO W#20140282 for Debbie Kenyon Adobe Fireworks CS5 WIN from P0083671, Corel Draw Graphics Suite X5 from VISA2011002803; Adobe Acrobat XI Pro(v.11) from P0093209; , Adobe InDesign CS6 (v.8) License from P0093384* Adobe Acrobat Pro(DC is latest version) from XXXX2014004507(subscription);
	Wired NIC	78:2B:CB:A1:23:43

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 25, 2011 10:42 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Aug 15, 2011 09:09 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Aug 15, 2011 09:07 AM	Task reassigned to Dale Goodell.	Add Attachment
Teresa Hutchinson	Aug 15, 2011 07:41 AM	Task reassigned to UCS Tech.	Add Attachment
Whitney Allies	Aug 08, 2011 01:58 PM	Debbie Kenyon is temporarily located in the Maaske building. The computer and monitor (WOU# 20101310) is located in the hall on the shelves against the wall.	Add Attachment