Service Request Ticket

Service Request Information

CONTACT	Name	Killoran, John	Date	Aug 08, 2011 02:37 PM
	Department	The Research Institute	Phone	88757
	Location		Email	killorj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101292 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	29WZHQ1	Description	Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
	Serial No.	29WZHQ1	Location	008(Underneath the standup desk)
	CPU	Intel Core i5-2400(3.1GHz,6M,TV-x)
	OS	Unknown	Software	Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007
	Wired NIC	78:2B:CB:A1:8A:81

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Dec 19, 2011 02:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Sep 28, 2011 11:45 AM	They have moved back to TODD and are ready of install of this station.	Add Attachment
Dale Goodell	Aug 15, 2011 09:10 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Aug 15, 2011 09:08 AM	Task reassigned to Dale Goodell.	Add Attachment
Teresa Hutchinson	Aug 15, 2011 07:42 AM	Task reassigned to UCS Tech.	Add Attachment
Whitney Allies	Aug 08, 2011 02:37 PM	John Killoran is temporarily located in the Maaske building. The computer and monitor (WOU# 20101311) are located in the hall on the shelves against the wall.	Add Attachment