Service Request Ticket - # 43760

Service Request Information

CONTACT Name Maruame, Doris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2011 02:54 PM
Department The Research Institute Phone 88768
Location Email maruamd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101298[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 2B31JQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007, BoardMaker Plus! for WIN from VISA2010002581

Wired NIC 78:2B:CB:A1:35:2D

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 11, 2011 04:27 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 28, 2011 11:40 AM 
They have moved back to TODD and are ready of 
install of this station.  This station has also 
needs additional software installed: 
BoardMaker Plus! v6 which can be found at:
T:\BoardMaker
There is a booklet for this software that I will 
put out with the station to go to end user
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Dale Goodell Aug 15, 2011 09:14 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Aug 15, 2011 09:13 AM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Aug 15, 2011 07:44 AM 
Task reassigned to UCS Tech.
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Whitney Allies Aug 08, 2011 02:54 PM 
Doris Maruame is temporarily located in the Maaske
building. The computer and monitor (WOU# 20101317)
are located in the hall on the shelves against the
wall.
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