Service Request Ticket - # 43767

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2011 07:28 AM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 7F23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642

Wired NIC 00:21:70:48:B9:07

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Aug 09, 2011 09:07 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gabriel Thrash Aug 09, 2011 09:07 AM 
uninstalled google chrome for her and reset her
shortcuts to default to firefox
 Add Attachment
Nathan Higginbotham Aug 09, 2011 09:02 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Nathan Higginbotham Aug 09, 2011 09:01 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Teresa Hutchinson Aug 09, 2011 07:28 AM 
Somehow yesterday I got Google Chrome and wanted
to get rid of it and somehow ended up with extra
icons on the toolbar.  Need help after I created a
mess of my computer.  :)
 Add Attachment