Service Request Ticket - # 43770

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2011 08:52 AM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080596[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 7F23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642

Wired NIC 00:21:70:48:B9:07


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public

Entered by Date Memo
Teresa Hutchinson Aug 09, 2011 03:16 PM
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Aug 09, 2011 03:16 PM
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Aug 09, 2011 03:16 PM
Adam fixed it!  Working okay now!
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Teresa Hutchinson Aug 09, 2011 08:52 AM
Bi-query broke again.  I'm sorry!  Would love help
with it again.
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