Service Request Ticket - # 43781

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2011 02:57 PM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110002[Edit Inv] (opens in a new window) Bldg/Room NS 021
Service Tag 5X6X3R1 Description Dell Latitude E6320, (2.70GHz, 4M cache)
Serial No. 5X6X3R1 Location Bryan Dutton

CPU Intel Core i7-2620M(2.7GHz, 4MB)


OS Unknown Software bundled with Cyberlink PowerDVD9.5 and Roxio Creator Stater Ed, MS Office Pro Plus 2010 from P0081504 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:6B:30:B0


Wireless NIC A0:88:B4:94:1B:D0


Bluetooth NIC D0:DF:9A:3D:64:BA

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 06, 2011 03:33 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Aug 23, 2011 03:02 PM 
He called to check status on August 22, can you
give him an update?
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Teresa Hutchinson Aug 17, 2011 07:53 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Aug 16, 2011 05:34 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 16, 2011 05:34 PM 
I have moved this out to the new equipment shelf 
in the hallway with setup form and Invoice, 
please return system discs to Tricia When doen
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Whitney Allies Aug 09, 2011 02:57 PM 
The Dell laptop is located on the shelf in the
inventory area
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