Service Request Ticket - # 43784

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 09, 2011 03:43 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101453[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 450TJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:35:56

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 29, 2011 02:12 PM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Aug 10, 2011 04:16 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Aug 10, 2011 04:14 PM 
New equipment setup complete and old equipment
identified.  The Library staff have some specific
requirements, and they will keep the old CPU about
two weeks to use in an emergency if needed.
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Teresa Hutchinson Aug 09, 2011 03:43 PM 
This will be located in the hallway with a GFA
setup form.
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