Service Request Ticket - # 43861

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2011 10:15 AM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101461[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 451WJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:3E:E2

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 22, 2011 11:57 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Aug 17, 2011 10:17 AM 
****This is an email****

Hi Teresa
On the 22nd, I have a dr's appointment at 2 so I
can be at the office any time before that.  On the
25th, it's at 8 am--so I can come later.
Cornelia
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Teresa Hutchinson Aug 17, 2011 10:17 AM 
****This is an email****

Hi Cornelia,

Welcome back!!!!!!

We are working on a computer upgrade for you and
show that maybe August 22 or 25th might work for
you?  We will proceed with replacing your
#20040670[Edit Inv] computer with a new one in HSS Rm 303
and we have a note that you need your files as well.

Let us know if either of those dates work for you.

Thanks!

-- 
Teresa Hutchinson
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Teresa Hutchinson Aug 17, 2011 10:15 AM 
This will be located on the back counter of ITC
008 with a GFA setup form.
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