Service Request Ticket - # 43866

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2011 01:48 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081179[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB860814 Location PDR

Model 3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V Ink/Toner Refill

Wired NIC 00:00:AA:BD:5D:A9

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 19, 2011 10:20 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 19, 2011 10:20 AM 
I went over and unjammed it.  I was amazed it was
still printing.
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Brian Berkley Aug 29, 2011 10:59 AM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Aug 17, 2011 01:48 PM 
The ASWOU printer keeps showing paper jam even
after being cleared.  Jonathan Farmer is the
contact at the WUC ASWOU Office.  The W# of the
printer is W#20081179[Edit Inv].  They are also putting in a
price request to UCS but would like this one fixed
in the meantime.
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