Service Request Ticket - # 43871

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2011 08:08 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101426[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. JBJF2Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, TechSmith Camtasia Studio v7.1 SnagIt bundle from VISA2011002646

Wired NIC 5C:26:0A:60:6A:08


Wireless NIC A0:88:B4:4F:88:3C


Bluetooth NIC C0:F8:DA:E3:5B:34

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 29, 2011 02:16 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Aug 18, 2011 08:09 AM 
****This is an email****

Thanks Teresa!
Just a quick reminder as you're moving through -
Janeanne and Tracy want the Dell laptops and Erin
wants a laptop but not sure if mac or windows yet.
 I'm sure you've already got that neatly filed
away, but thought I'd mention it.
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Teresa Hutchinson Aug 18, 2011 08:08 AM 
This will be located in the ITC hallway with a GFA
setup form.
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