Service Request Ticket - # 43872

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2011 08:53 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101462[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44ZSJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, TRANSFERRED to new CPU W#20141145 SR59531 MAR2016: Adobe DreamWeaver CS5.5 WIN from P0071871

Wired NIC 78:2B:CB:A6:34:A8

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 20, 2012 01:32 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 28, 2011 02:28 PM 
install additional software Purchased by Hamersly 
Library: Adobe DreamWeaver Premium CS5.5 WIN from 
P0071871 on T:Drive
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Teresa Hutchinson Aug 18, 2011 08:59 AM 
****This is an email****

Hi Teresa,
Yes, I would like a desktop (not a laptop) and the
dual monitor would be great.
Thanks,
Nora
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Teresa Hutchinson Aug 18, 2011 08:53 AM 
This will be located in the ITC hallway with a GFA
setup form.
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