Service Request Ticket - # 43881

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2011 04:37 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20110059[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22inch WFP Monitor
Serial No. CN06H6FX7444515IB6C5 Location PDR

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public

Entered by Date Memo
Samantha Brubaker Sep 28, 2011 03:08 PM
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Sep 28, 2011 03:08 PM
They do not like having to click okay on the
warning screen. Apparently students keep clicking
cancel instead and it kicks them out. I talked to
Heidi and let her know what the warning meant and
what it was there for. 
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Brian Berkley Sep 26, 2011 12:15 PM
Task reassigned to Richard Kavanagh.
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Teresa Hutchinson Sep 26, 2011 12:00 PM
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Sep 26, 2011 12:00 PM
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Sep 26, 2011 12:00 PM
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Sep 26, 2011 12:00 PM
Heidi Coley called from the Writing Center to say 
that they have their new computers but they will 
not let any log on to them.  They look great and 
they happy to have them, they just won't log on.
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Gabriel Thrash Sep 20, 2011 01:22 PM
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 20, 2011 01:22 PM
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 20, 2011 01:22 PM
Jacob and I did this last week.
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Tricia Flaherty Sep 14, 2011 11:01 AM
The new VDI clients have been put with the
monitors, Richard told me yesterday he is ready
for more LAB VDI deployment.  W#20100910[Edit Inv] - W#20100917[Edit Inv]
PLEASE remember to update inventory for any old
equipment removed from Learning/Tutoring Center
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Teresa Hutchinson Sep 07, 2011 12:58 PM
Katherine Schmidt stopped by to check on the 
status of this work order.  She said they are 
still waiting on thin clients.  
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Gabriel Thrash Aug 22, 2011 12:56 PM
Task reassigned to UCS Tech.
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Gabriel Thrash Aug 22, 2011 12:56 PM
monitors only no computers to set up yet. They are
replacing thin clients.
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Gabriel Thrash Aug 22, 2011 11:11 AM
Task reassigned to Gabriel Thrash.
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Whitney Allies Aug 18, 2011 04:37 PM
WOU# from 20110059[Edit Inv] to 20110066[Edit Inv]. The monitors are
located in the hall on the floor.
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