Service Request Ticket - # 43890

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2011 12:29 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090142[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:9E:10

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Aug 19, 2011 02:51 PM 
Task reassigned to Laven Voth.
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Laven Voth Aug 19, 2011 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Aug 19, 2011 02:51 PM 
Group policy error disallowing new applications
from installing on new Windows 7 deployment.
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Ashley Sutton Aug 19, 2011 12:29 PM 
I was trying to install skype to the front desk
computer in the apsc computer lab after it was up
dated to windows 7, but the downloading failed
every time I tried.
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