Service Request Ticket - # 43949

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2011 10:30 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050211[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CPTRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software

Wired NIC 00:0D:93:64:1C:84

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Andrew Gandara Aug 24, 2011 11:33 AM 
Task reassigned to Self Resolved.
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Andrew Gandara Aug 24, 2011 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Aug 24, 2011 11:33 AM 
Checked out the mac. Nothing seemed to be wrong.

Sometimes the old power macs will turn their fans
on full blast for no reason
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Lacey Davis Aug 24, 2011 10:30 AM 
A Mac computer started making noise after it was
turned back on (it sounded like a fan/ like it was
going to explode). I could not get it to turn off
by pressing the power button, so I had to un-plug
it. It is located in A1 and its number is 20050211[Edit Inv].
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