Service Request Ticket - # 43988

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2011 12:33 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070050[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G87245A5W0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro dual boot from P0061507, Microsoft Office 2007 Pro from P0061684 installed as Office Pro 2003

Wired NIC 00:16:CB:A9:E4:F1


Wireless NIC 00:17:F2:FC:23:83

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Aug 29, 2011 10:17 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gabriel Thrash Aug 29, 2011 10:17 AM 
Andrew, Jacob, and I came and fixed these.
 Add Attachment
Gabriel Thrash Aug 29, 2011 09:52 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Brian Berkley Aug 29, 2011 09:48 AM 
Priority changed from (3) Priority to (1) Highest Priority.
 Add Attachment
Ashley Sutton Aug 27, 2011 12:33 PM 
Mash domain is not available for K4-20070050[Edit Inv] and
K5-20070054[Edit Inv]. However, K6-20070049[Edit Inv] is displaying
this message: Windows cannot connect to the
domain, either because the domain controller is
down or otherwise unavailable, or because your
computer account was not found.
These are the small Mac boxes near the front of
the room.
 Add Attachment