Service Request Ticket - # 43989

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2011 08:06 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Aug 29, 2011 09:21 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Aug 29, 2011 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Aug 29, 2011 09:21 AM 
fixed the date.
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Teresa Hutchinson Aug 29, 2011 08:06 AM 
The W#20070432[Edit Inv] computer at the WUC is saying that 
the computer's current time doesn't match the 
network time - see network administrator.  They 
are not able to do anything to get it working.  
Would love help asap!
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