Service Request Ticket - # 44036

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2011 03:42 PM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110027[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description iMac, 27 inch, Intel Core i5(2.7GHz Quad-Core)
Serial No. SD25G60W5DHJV Location Going to PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software Microsoft Office 2011 Std for MAC from P0081747, Adobe CS6 Design &Web Prem from P0090572

Wired NIC C8:2A:14:48:F5:62


Wireless NIC E4:CE:8F:5B:2A:36


Bluetooth NIC 04:0C:CE:E9:1E:3D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 07, 2011 12:48 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Teresa Hutchinson Sep 19, 2011 08:50 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Teresa Hutchinson Sep 19, 2011 08:50 AM 
****This is an email****

Hi Teresa,
I know! It's awesome!! :D Oh wow, thank you so 
much! I really really appreciate it. Will be 
wonderful to have it all set-up (switching from 
PC to Mac so there will be more involved) before 
I get flooded with PR things in the next week. 
YOU ROCK!!!
Lisa
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Teresa Hutchinson Sep 14, 2011 03:20 PM 
****This is an email****

---------- Forwarded message ----------
From: Lisa Catto 
Date: Wed, Sep 14, 2011 at 12:39 PM
Subject: New computer
To: UCS ServiceRequest 


Hello, 
I put in my request for a replacement computer in 
July. I'm hoping that it will be ready very soon 
to be delivered. I'm on vacation Thursday and 
Friday of this week. Is there any way that it 
could be delivered before school starts so I can 
get things set-up on it before I get swamped?


Thanks for your help!
Lisa


-- 
Lisa Catto
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Teresa Hutchinson Sep 14, 2011 03:04 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Aug 31, 2011 03:42 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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