Service Request Ticket - # 44041

Service Request Information

CONTACT Name VanDeusen, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2011 06:28 PM
Department Business Services Phone 88130
Location Email vandeusm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101374[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 341XJQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007, Hummingbird BiQuery, and Secure FTP w/ AP/ACH Profile

Wired NIC BC:30:5B:DD:D7:39

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 21, 2012 02:50 PM 
WOU # 20101374[Edit Inv] was reassigned as new equipment to
Lucinda Milligan.
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Dale Goodell Jun 06, 2012 08:33 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 06, 2012 08:33 AM 
Setup completed and task closed.
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Dale Goodell May 04, 2012 11:32 AM 
Per Darin, this machine will go to Lucinda
Milligan.  She does not need Bi-Query.
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Dale Goodell Sep 02, 2011 08:22 AM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Sep 02, 2011 08:22 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Aug 31, 2011 06:28 PM 
Darren Silbernagel has purchased 6 computers that 
he would like to replace staff machines. This is 
not GFA and involves a trickle down of machines 
to general cashier station areas(used to be in 
fee payment hallway)  he has chossen staff who 
are willing to change over to Windows 7 to get 
the new computers.
W#20101374[Edit Inv] will be for Michelle Van Deusen to 
replace W#20080475[Edit Inv] ( you will need to ask Darin 
about were to place Michelle's old station and 
which stations to take away These set of stations 
are on the shelf between the restroom and my desk 
with Setup Forms
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