Service Request Ticket - # 44044

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2011 07:05 PM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101377[Edit Inv] (opens in a new window) Bldg/Room AD 102
Service Tag 341VJQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 341VJQ1 Location repalced by 20141206 was Sue Borst

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DF:8D:D7

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 23, 2012 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 02, 2011 08:24 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Sep 02, 2011 08:24 AM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Aug 31, 2011 07:05 PM 
Darren Silbernagel has purchased 6 computers that 
he would like to replace staff machines. This is 
not GFA and involves a trickle down of machines 
to general cashier station areas(used to be in 
fee payment hallway)  he has chossen staff who 
are willing to change over to Windows 7 to get 
the new computers.
W#20101377[Edit Inv] will be for Sue Borst to 
replace W#? ( you will need to ask Darin 
about were to place old station and 
which stations to take away These set of stations 
are on the shelf between the restroom and my desk 
with Setup Forms
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