Service Request Ticket - # 44046

Service Request Information

CONTACT Name Rand, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2011 10:21 AM
Department Humanities Division Phone 88258
Location Email randt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091307[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53K0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:87:9D:E7

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 02, 2011 06:45 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 02, 2011 06:45 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 02, 2011 06:45 AM 
because the website was down....
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Gabriel Thrash Sep 01, 2011 02:17 PM 
still no answer
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Laven Voth Sep 01, 2011 11:48 AM 
Left VM
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Nicole Crane Sep 01, 2011 10:21 AM 
When he clicks on his internet explorer icon it 
says loading for a long time. He can type into 
the url and it will take him to a webpage but it 
isn't popping up the wou.edu homepage as his 
inital page when he opens the browser.
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