Service Request Ticket - # 44053

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2011 08:01 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071163[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 9N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office 2007

Wired NIC 00:1E:C9:72:D9:BE

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Sep 08, 2011 12:53 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 08, 2011 12:53 PM 
She will wait until her GFA replacement to get
upgraded to WIN7
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Brian Berkley Sep 02, 2011 09:02 AM 
Task reassigned to Tricia Flaherty.
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Nicole Crane Sep 02, 2011 08:01 AM 
****This is an email****
Hi,


Can you please tell me if my computer is due to 
be replaced this year - or next?  If it's due to 
be replaced next year, can we put this upgrade 
off until 2012 so it can simply be installed on 
my new desktop?  I'd prefer to avoid the added 
expense and time it would take to upgrade to XP 
for such a short time.


My computer number is 20071163[Edit Inv]


Thank you!
Cara
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