Service Request Ticket - # 44066

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 02, 2011 11:37 AM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080359[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.66GHz Intel Core 2 Duo # Z0FE
Serial No. SQP8350JWZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067558, Adobe Design Premium CS5 MAC from P0075621 installed as Adobe CS4 Design Premium for MAC July 2010, Apple Final Cut Studio 2 from P0067508 to be replaced by Apple Final Cut Studio 3 from P0075620

Wired NIC 00:22:41:2F:B1:CE


Wireless NIC 00:21:E9:E2:CD:A7


Bluetooth NIC 00:21:E9:D7:C9:B9

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact jtyo08@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Tyo
Email

Public
Entered by Date Memo
Jacob Tyo Sep 09, 2011 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Tyo Sep 08, 2011 09:08 AM 
Priority changed from (3) Priority to (5) Low Priority.
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Jacob Tyo Sep 06, 2011 02:53 PM 
Has something to do with the network license. None
of the computers work on campus.
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Laven Voth Sep 06, 2011 01:44 PM 
Task reassigned to Jacob Tyo.
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Jacob Tyo Sep 06, 2011 12:11 PM 
Task reassigned to Laven Voth.
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Jacob Tyo Sep 06, 2011 10:51 AM 
Task reassigned to Jacob Tyo.
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Jacob Tyo Sep 06, 2011 10:51 AM 
Status changed from (2) Scheduled to (1) Pending
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Jacob Tyo Sep 02, 2011 12:55 PM 
Status changed from (1) Pending to (2) Scheduled
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Nicole Crane Sep 02, 2011 11:37 AM 
Andrew and Richard went over Wednesday to do some 
Vector work on the computer, but it is still not 
working.
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